Customer Service Representative Job at I3 INFOTEK INC, Phoenix, AZ

  • I3 INFOTEK INC
  • Phoenix, AZ

Job Description

Essential Duties and Responsibilities include but are not limited to:

  • Provide assistance to the injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing or printing files.
  • Process records request for injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing by verifying they are an interested party, and have permission to review records.
  • Research claim records on the database, microfiche, and/or microfilm.
  • Date stamp all incoming mail delivered to the reception desk and distributing to the appropriate division and/or department.
  • Create invoices by completing form with claim information, person receiving copies, and calculating the amount of payment.
  • Collect payment for invoices.
  • Follow up on payments sending a copy of the invoice with a letter requesting payment.
  • Update Claims Division database.
  • Participates in Arizona Management System (AMS) and daily Huddle board. Attend staff meetings

Job Tags

Full time

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